HYBRISHOP PRIVACY POLICY

Effective Date: 10/09/26
Last Updated: 09/09/26

1. Introduction

HybriShop Digital Trade Corp. (“HybriShop”, “we”, “us”, or “our”) respects the privacy of individuals who use our website, marketplace, Seller services, applications, and related services.

This Privacy Policy explains how we may collect, use, disclose, store, protect, and otherwise process personal information.

By using HybriShop, you acknowledge this Privacy Policy subject to applicable law.

2. Information We May Collect

Depending on how you use HybriShop, we may collect information such as:

Account Information

• Name;

• Email address;

• Mobile number;

• Login information;

• Account preferences.

Seller Information

• Business name;

• Shop name;

• Business contact information;

• Business address;

• Seller profile information;

• Business documentation where required;

• Product and business information;

• Payment and settlement information.

Buyer Information

• Name;

• Contact information;

• Delivery address;

• Order information;

• Payment-related transaction information;

• Customer-service communications.

Transaction Information

We may collect information concerning:

• Orders;

• Products purchased;

• Prices;

• Delivery;

• Refunds;

• Returns;

• Payments;

• Disputes.

3. Device and Technical Information

When you use HybriShop, technical information may be collected automatically, including where applicable:

• IP address;

• Browser type;

• Device information;

• Operating system;

• Approximate location information;

• Pages visited;

• Usage activity;

• Referring pages;

• Technical logs.

4. How We Use Information

We may use information to:

• Create and maintain accounts;

• Process Orders;

• Facilitate payments;

• Facilitate delivery;

• Provide customer support;

• Operate Seller Shops;

• Communicate with users;

• Verify Sellers;

• Prevent fraud;

• Protect marketplace security;

• Resolve disputes;

• Improve marketplace functionality;

• Analyze platform performance;

• Provide promotional services;

• Comply with legal obligations.

5. Seller Verification

HybriShop may process Seller information to:

• Verify identity or business information;

• Assess marketplace eligibility;

• Prevent fraud;

• Meet legal or regulatory requirements;

• Protect Buyers and Sellers;

• Maintain marketplace integrity.

6. Payments

Payment transactions may be processed by third-party payment providers.

HybriShop may receive transaction-related information necessary to:

• Confirm payment;

• Process Orders;

• Process refunds;

• Reconcile transactions;

• Manage Seller settlements;

• Resolve payment disputes.

Payment providers may process information according to their own privacy policies.

7. Sharing Information

We may share information where reasonably necessary with:

• Sellers;

• Buyers;

• Payment providers;

• Delivery and logistics providers;

• Technology providers;

• Hosting providers;

• Customer-support providers;

• Professional advisers;

• Government authorities where legally required;

• Other service providers supporting HybriShop operations.

We do not authorize recipients to use information for purposes unrelated to the services they provide except where otherwise permitted by law.

8. Seller-to-Buyer Information

To fulfill an Order, certain information may need to be shared between Buyers, Sellers, delivery providers, and other relevant service providers.

Sellers must use Buyer information only for legitimate transaction-related purposes and must comply with applicable privacy obligations.

9. Cookies and Similar Technologies

HybriShop may use cookies and similar technologies to:

• Maintain sessions;

• Remember preferences;

• Improve website functionality;

• Analyze usage;

• Improve security;

• Support relevant advertising or marketing where applicable.

Users may be able to control cookies through their browser settings.

10. Marketing Communications

Where permitted by law, HybriShop may send:

• Service notifications;

• Order updates;

• Seller notifications;

• Promotional communications;

• Marketplace announcements.

Users may be able to opt out of certain marketing communications while continuing to receive essential service communications.

11. Data Security

HybriShop uses reasonable technical and organizational measures intended to protect information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no internet-based system can be guaranteed to be completely secure.

12. Data Retention

HybriShop may retain information for as long as reasonably necessary for:

• Providing services;

• Maintaining business records;

• Resolving disputes;

• Preventing fraud;

• Meeting legal obligations;

• Enforcing agreements;

• Protecting legitimate business interests.

Retention periods may vary according to the type and purpose of the information.

13. Data Transfers

Information may be processed or stored using service providers located in jurisdictions other than the user's location, subject to applicable law and appropriate safeguards where required.

14. Children's Privacy

HybriShop services are intended for individuals who are legally permitted to use the applicable services.

We do not knowingly seek to collect unnecessary personal information from children.

Where applicable law establishes specific requirements concerning children's data, those requirements will apply.

15. User Rights

Subject to applicable law, users may have rights concerning their personal information, including rights to:

• Request access;

• Request correction;

• Request deletion where applicable;

• Object to certain processing;

• Withdraw consent where consent is the applicable legal basis;

• Request information about processing.

Requests may be subject to verification and applicable legal limitations.

16. Third-Party Services

HybriShop may integrate with third-party services, including:

• Payment providers;

• Delivery services;

• Social-login providers;

• Analytics services;

• Hosting services;

• Marketing services;

• Other technology providers.

Those third parties may process information according to their own terms and privacy policies.

17. Social Login

Where HybriShop provides social-login functionality, information made available by the relevant third-party platform may be processed to create or authenticate the user's HybriShop account.

The information received will depend on the permissions granted and the third party's policies.

18. Business Transfers

If HybriShop undergoes a merger, acquisition, restructuring, financing, sale, or transfer of assets, information may be transferred as part of the relevant business transaction, subject to applicable law.

19. Legal Disclosure

HybriShop may disclose information where reasonably necessary to:

• Comply with law;

• Respond to lawful government requests;

• Protect users;

• Investigate fraud;

• Protect marketplace security;

• Enforce agreements;

• Protect HybriShop rights and property.

20. Privacy Policy Changes

We may update this Privacy Policy from time to time.

The updated version will identify its effective date.

21. Contact

HybriShop Digital Trade Corp.

Website: https://hybrishop.com/

Privacy Contact: admin@hybrishop.com

Business Address: Nobinogor, Ashulia, Savar, Dhaka-1344