Who we are
Effective Date: August 7, 2026
Welcome to ShopXA. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services.
1. Information We Collect
We May Collect:
- Full name
- Email address
- Mobile number
- Delivery and billing address
- Payment information (processed securely through payment providers)
- Order history
- Device, browser, and IP address
- Cookies and website usage data
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Process orders and payments
- Deliver products and services
- Provide customer support
- Improve our platform and user experience
- Prevent fraud and enhance security
- Send order updates, promotions, and service notifications (you may opt out of marketing messages)
3. Sharing Your Information
We do not sell your personal information. We may share information with:
- Verified marketplace sellers to fulfill your orders
- Payment gateway providers
- Delivery and logistics partners
- Government authorities when required by applicable law
4. Data Security
We use reasonable administrative, technical, and organizational measures to protect your information. While we strive to safeguard your data, no internet transmission or storage system can be guaranteed to be completely secure.
5. Cookies
ShopXA uses cookies and similar technologies to improve website performance, remember your preferences, and analyze traffic. You can manage cookie preferences through your browser settings.
6. Your Rights
You may:
- Access your personal information
- Update or correct your information
- Request deletion of your account, subject to legal and business obligations
- Opt out of promotional communications
7. Third-Party Services
Our platform may contain links to third-party websites or services. ShopXA is not responsible for the privacy practices or content of those third parties.
8. Children’s Privacy
ShopXA is not intended for children under the age required by applicable law to create an account without appropriate consent.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact ShopXA through our official customer support channels.
By using ShopXA, you acknowledge that you have read and agree to this Privacy Policy.